ACCOMMODATION

Port Edward Holiday Resort NPC makes provision for every individual's specific needs. The resort is surrounded by nature and over 90% of the uniquely designed, comfortable and stylish chalets enjoy a sea view. All units are fully equipped for self catering. The main guesthouse includes entertainment area with open plan kitchen and lounge, 3 bedrooms, 2 bathrooms, microwave, television, DVD player and air-conditioning. The 3 luxurious guesthouses include 2 bedrooms, one bed in the living room, 2 bathrooms with the main bedroom en-suite, open plan kitchen and lounge and braai facilities, microwave, television and air-conditioning. The A block 6 sleeper units consist of 2 bedrooms, open plan kitchen and lounge with two extra beds in the living room area, television with 7 DSTV channels (2 Movie Magic Channels and, for the sport lovers, 5 Super Sport channels) microwave, fully supplied with linen and towels. Some 6 sleeper units include 2 bedrooms with bunker beds in the living room area. The 4 sleeper rondavels are newly upgraded and have been retiled, repainted, have new kitchen cupboards built-in and television with 7 DSTV Channels. The 4 sleeper studios include open plan kitchen and lounge, one bathroom with shower and bath, one bedroom with a bunker bed in living room area, television and microwave. The 2 sleepers are open plan kitchen, lounge and bedroom with separate bathroom, microwave and television.

TARIFF OF CHARGES (Click here to download pdf Tariffs 2017/18)

Tariffs quoted in South African Rands inclusive of VAT
  • Prices subject to change without notice
  • No cheques are accepted
LEGEND
Click to view unit
Open plan
One room
Two rooms
Three rooms
Braai area
Microwave
Television
Sea view
Wheel chair

Accommodation Tariffs

In season Out of season Mid- season View Unit
Main Guest House - Unit B1 3100.00 1850.00 2400.00

 
5 Person Chalet - Units B4 B5 B6 2400.00 1430.00 1780.00

 
7 Person Chalet - Units A26 A27 2710.00 1550.00 2030.00
6 Person Chalet - Unit A21 2400.00 1440.00 1780.00
6 Person Chalet - Units F1 - F10 1850.00 1130.00 1270.00
   
6 Person Chalet - Units E1 - E4 1760.00 1050.00 1270.00
 
6 Person Chalet - A Block 2270.00 1300.00 1640.00
 
6 Person Chalet - Unit E5 2200.00 1300.00 1640.00
 
6 Person chalet - Units D1 - D4 2400.00 1450.00 1900.00
 
6 Person chalet - Units A22 - A25 & B7 2270.00 1400.00 1760.00
 
4 Person chalet - Units B8 - B12 2070.00 1330.00 1640.00
 
4 Person chalet - Units C2 - C5 980.00 655.00 760.00
   
4 Person studio - Units M1 - M5 1340.00 820.00 1120.00
 
4 Person chalet - Units G3 - G7 970.00 655.00 760.00
     
4 Person chalet - Units C6 - C9 & C1 970.00 655.00 760.00
   
2 Person chalet - Units L1 - L18 1040.00 630.00 860.00
 
2 Person chalet - Units G8 G9 F10A F10B 1040.00 630.00 860.00
 
2 Person chalet - Units H2 & H6 930.00 565.00 760.00
   
2 Person chalet - Unit H4 1130.00 735.00 880.00
   
6 Person Caravan Stand
Caravan site will be closed during out of season period. Will be open during school holidays only.
670.00 400.00 550.00
 

RESERVATIONS
To make a reservation, e-mail your name, dates, and preferred accommodation and we will get back to you within 2 working days.

PLEASE CLICK HERE TO DOWNLOAD A COPY OF THE CONDITIONS OF STAY AND RULES

CONDITIONS OF STAY AND RULES

Bookings will only be marked as confirmed upon receipt of signed conditions of stay and 50 % accommodation deposit.

     The only forms of payment acceptable are cash or credit cards  - NO CHEQUES WILL BE ACCEPTED

Your reservation will only be confirmed upon receipt of your deposit slip and signed conditions of stay.
Receipt of your deposit slip and signed conditions of stay further serves as confirmation that you and the other member(s) of your party have taken cognisance of the following :

     Upon arrival at the resort a cash deposit in the amount of R 300-00, being a refundable breakage deposit, must  
be paid. The client will verify the correctness of the chalet inventory against the contents of the chalet and report any discrepancy / untidiness to the office / security, at least within an hour from arrival.  If no such report is received within the time frame, it is accepted that the client is in agreement with the inventory and condition of the chalet. R100 refundable key deposit is payable by Caravans.

The resort offers daily mini services at R 80.00 per day, except for the day of departure, however upon departure the client will leave the chalet in an acceptable manner.  Management will only refund the full R300-00 deposit should the unit be acceptable and the inventory as found upon arrival. Should any discrepancy exist, the  R300-00 will be debited with any cost incurred in order to rectify the discrepancy. Breakage deposits, or part thereof will be refunded within ten (10) working days after departure.

Should the client or any of the client`s co-occupants cause any disturbance or loud music resulting in resort
personnel having to attend to any such disturbance, the full deposit of R300-00 will be forfeited in order to      cover any call out costs.
An amount of R100-00 per hour is levied for every hour the chalet is occupied after
the set departure time of 10:00.

Please confirm Sunday departure time with reservations.

                DEPOSITS
Kindly deposit the due amount in the Port Edward Holiday Resort current account held with ABSA BANK MARGATE, Acc Name : Port Edward Holiday Resort Branch Code 528-628, Account Number 3290-143-518, by due date as per summary.            Fax or e-mail your deposit slip and signed conditions of stay, bearing your reservation number clearly, to the Resort before the deposit due date vide your reservation summary.
 
Please confirm with reception for the correct amount due, as overpayments under R100.00 will not be refunded but forfeited.

        Please note that if your deposit slip and signed conditions of stay is not received as indicated above, the reservation will be cancelled without notice.

BALANCE
The balance of payments must reach the Resort no less than 10 days prior to your arrival date.
Your deposit slip, bearing your reservation number clearly, must reach the Resort no less than 9 days prior to your arrival date.
In the event of a reservation made 10 days or less before arrival date, the total amount is due and payable on the day of reservation, alternatively the first banking day thereafter.
The deposit slip, bearing your reservation number clearly, must be faxed or e-mailed to the Resort within 24 
hours. 
Under no circumstances will keys be issued unless full payment has been received

 

 

 

CONTRIBUTORS
Contributors must occupy the reserved unit in order to qualify for the relevant tariff which tariff is not   transferable.

CANCELLATIONS
Cancellations are only valid if received by fax or e-mail (Minimum cancellation fee R 50.00 per unit)
Refunds may be considered as follows:                        

         30 days plus prior to arrival date          80% refund
20 to 29 days prior to arrival date        50% refund
10 to 19 days prior to arrival date        20% refund
Less than 9 days prior to arrival date   NO  refund

                TIME FRAMES
Check-In Time daily 14h00 ( No Arrivals will be allowed before 14:00 - No exceptions )
Check-Out Time Mondays to Saturdays 10h00
Check-Out Time Sundays 10h00 (with written permission from reservation office 12h00)

 

UNIT INFORMATION

      • The number of guests is limited to the number of beds in the reserved unit.
      • A guest is defined as any adult or child regardless of age, and including babies.
      • Security staff will only allow the correct number of guests into the Resort.
      • All units are self-catering
      • Towels are supplied in all units.  These towels may not be used at the swimming pool or beach. 
      •    Towels and linen will NOT be changed every day, but changed after 3 full days of stay
      •    VERY IMPORTANT : L block units strictly DO NOT allow children under the age of 12 years old,                                and occupies only 2 persons per unit
      •    Each unit contains an emergency light should the resort experience any power failures, please be

   so kind as to ensure these lights are plugged in at all times and please refrain from removing them from
units.

      •   Please assist us by leaving the televisions on at all times or setting TV's  on “standby” mode, as the Coast

               weather plays a detrimental role in the deterioration of these television units

      •   Ensure no foreign objects are flushed down the toilets
      •   Late departures on any day will not be permitted unless written permission is attained from reception

CALENDAR
In the event of the authorities changing the holiday calendar, the onus rests upon the guest to contact   reservations for any changes to his/her reservation.

DECEMBER BOOKINGS

  • December bookings for the following year open on 1 December of the current year. No exceptions
  • Bookings work on a “first come, first serve” basis, no units or stands will be pre-booked or “kept” for repeat guests
  • Please take special note of the “Festive Season Beach Front Warning” letters issued to you the client, should you have not received it please inquire with the reception staff
  • Upon the creation of your December Booking, you will be issued with a Deposit Payment Plan, please be sure to read and understand the conditions on this information sheet. 
  • By no later than 1 November of each year, all December and January reservations must be paid in full
  • No more than 2 unit/stands may be booked by a 1 person
  • A deposit schedule will be issued once booking has been provisionally booked, should the deposit terms & conditions not be met, the booking will be cancelled without notification.
  • No discounts will be offered during peak season
  • Ablutions are cleaned 4 times a day, times will be made available during your stay.

 

 

GENERAL

  • No tents or similar structures are allowed except in the caravan park
  • LOUD MUSIC OR DISTURBANCE OF ANY KIND IS NOT PERMITTED
  • WITH THE EXCEPTION OF GUIDE DOGS, NO PETS ARE ALLOWED
  • Driving of off-road vehicles in the Resort is not allowed
  • Right of admission is reserved
  • Use of facilities is restricted to paying guests only
  • A speed restriction of 20km per hour applies to the resort. Should this be ignored, your breakage deposit will be forfeited and the vehicle will be required to park outside of the resort premises at the vehicle owner's own risk.
  • Be aware of speed bumps and kids
  • Tariffs subject to change without notice
  • No glass or glass bottles are allowed in the pool area, should you be found with any glass or glass bottles you will forfeit your R 300.00 breakage deposit
  • Please be so kind as to inform reception, security or maintenance ( maintenance - on the number provided on your key-tag), should you experience any difficulties or problems in your units, this allows us to attend to your needs efficiently                             

 

DAIILY UNIT MINI – SERVICES – CHARGED AT R 80.00 PER SERVICE PER DAY
Please note that the service is a MINI Service which only consist of the following :
Daily service Confirmation ( Please tick ) YES  -  NO
This service is for 1 hour only, services are not reserved for the entire day as each staff member has a schedule to adhere to, please be so kind as to allow our housekeeping staff to efficiently service your unit without any delays

  • Washing of dishes                                           
  • Sweeping and Mopping of floors                                              
  • Making the beds                                                                             
  • Cleaning the bathroom – shower/bath and toilet                
  • Emptying of dustbin and replacing of bin liner
  • Supplying 1 toilet roll per day and refilling of dishwashing liquid
  • Changing of Bath mats
  • No private laundry will be done
  • The mini service does not include the refilling of starter beverages
  • Towels and Linen will only be changed after 3 days of stay ( on day 4 )
  • By signing this agreement and Checking-In registration form, the client agrees that the Housekeeping Services may enter the unit and execute their requested services.
  • By affecting this unit service, the Housekeeping services, together with Port Edward Holiday Resort do not take any responsibility for any items lost or damaged during the services of the relevant unit.  The onus lies with the guest to ensure all valuables and breakables are stowed away
  • Should the client wish NOT to receive a service, please ensure that the Yes/No option is ticked when signing the conditions of stay and the Guest Registration form on arrival.
  • Should the client after arrival decide to have a service, please note that the service will only be available the following day due to strict schedules and rotations by the housekeeping staff, and after extra charges has been settled with reception for your requested service.
  • Housekeeping has a strict cleaning timeframe of between 09:00 and 12:00.  Kindly allow staff to enter on their time scheduled to your chalet, should you wish for them to NOT enter on the scheduled time, you will forfeit your service for the day - the staff will NOT be able to return to your unit later for the service.

Fireworks are forbidden in the Resort. Guests discharging fireworks stand to be a charged under the bylaws of the Hibiscus Coast Municipality and could be fined up to R 2,000.00 or any other sentence that may be imposed by a court of law
                                                                                                                                                        
I hereby confirm that I agree to all the above Terms and Conditions :    
Please initial each page and sign last page with booking number

 

PLEASE CLICK HERE TO DOWNLOAD A COPY OF THE CONDITIONS OF STAY AND RULES

 

Contact Info:

PORT EDWARD HOLIDAY RESORT NPC (028-642-NPO)

Postal address: P O Box 22,
Port Edward, 4295

Phone: +27 (0) 39 311 2333
Fax: +27 (0) 39 311 2296

 

GPS Coordinates:
31 03 00.42"S
30 13 44.11"E

   
 
BREAKAGE DEPOSIT ACCOMMODATION DEPOSIT
Port Edward Holiday Resort NPC
ABSA Bank Pretoria
Branch: 632 005
Account: 172 014
Port Edward Holiday Resort NPC
ABSA Bank Margate
Branch: 528 628
Account: 3290 143 518

RESORT MAP
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